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Advanced mail merge settings
Advanced mail merge settings

Configure your mail merge follow-ups to start a new thread, send on replies, ignore out-of-office messages, or add an unsubscribe link.

Amanda avatar
Written by Amanda
Updated yesterday

Using the advanced mail merge settings, you can adjust your follow-up emails to:


Start a new email thread for follow-ups

By default, all new follow-up emails in a mail merge are automatically sent as a reply in the same email thread. However, you can customize your follow-up emails to send in a new thread by clicking on the icon next to each mail merge message.

  • Follow-up as a reply (default): The follow-up will be sent as a reply to the previous email as a message in the same thread

  • Follow-up as a new thread: The follow-up will be sent in a new thread separate from the previous email


Manage recipient replies

By default, Streak automatically stops follow-up emails when a recipient replies to your mail merge.

You can modify this behavior from the Advanced menu when drafting or editing your mail merge by enabling the "Replies pause sequence" toggle.

  • Enabled (default): Follow-up emails stop when the recipient replies

  • Disabled: Follow-up emails continue sending, even if the recipient has responded

Note: If “Replies pause sequence” is enabled and “Ignore OOO and vacation replies” is disabled, follow-ups will stop sending when you receive an automatic reply (out-of-office or vacation responders).


Out-of-office and vacation replies

Suppose you want your mail merge to continue sending even when you get automatic replies, such as out-of-office or vacation messages. You can enable the “Ignore OOO and vacation replies” toggle to automatically detect those replies for your follow-up emails to continue sending.

  • Enabled (default): Ignore out-of-office and vacation replies, allowing follow-up emails to continue as scheduled

  • Disabled: Follow-up emails will stop when an out-of-office or vacation reply is received

Note: The “Replies pause sequence” toggle must be enabled to toggle the “Ignore OOO and vacation replies”.

If the “Replies pause sequence” is disabled, all replies will be ignored, including automatic out-of-office and vacation responder replies.


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