When an email thread is added to Streak, the full contents are not copied to the Streak Server. Instead, the email's location in the owner's inbox is "bookmarked," and the latest version is retrieved when requested. If the thread is deleted by the owner (including via a Workspace admin deleting the Google account) or Streak loses access permission, the email contents will not be available.

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Our Archive users does create a static copy of a users messages inside Streak. This copy allows Pro+ and Enterprise teams to preserve a former teammate’s emails and attachments while also removing the user from Streak and Google Workspace.
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We support a 1:2 ratio of paid:archived users. For each paid seat, you may archive up to users (e.g., 6 paid seats → 12 archived users).
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Once successfully archived, a user will be still visible on your teams page in the unpaid "Archive only" role. You can then remove/deactivate their Google Workspace accounts and your team will maintain access to emails and attachments inside Streak.
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Note: You can only archive users who still have an active Google Workspace account. If you've only recently suspended a user's Google account, your Google Workspace Admin will have up to 20 days to restore them back to an active user.
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1. Navigate to the Home page by selecting "Home" from the left navigation menu or the Streak icon at the top of your inbox and click either the person or credit card icon in the top right corner to access the Billing and Teams page.
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2. Find the team with users to be archived and click the “Contact us” link in the Archived Users section.
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3. A member of our team will get back to you shortly and start your request.
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​Our archive user feature is available on our Pro+ and Enterprise plans. To upgrade your plan, follow these instructions.