We're always interested in knowing when the product doesn't operate as expected. Please reach out!
Before reporting a bug, we recommend clearing your browser's cache as a first step. If your trouble persists, please reach out with the following information alongside a description of the bug.
If possible, include screenshots or a screencast (we love Loom if you need a tool for screencast) so that we can address the bug as quickly as possible.
Is Streak not loading?
If you see Streak's icon and name to the left of your profile picture in Gmail, skip this section and head to the next.
What browser you're using to access Streak
If you're using a VPN, any security/privacy extensions (Privacy Badger, AdBlock), or anything else that modify your experience in Gmail
Is Streak loading?
If you are seeing Streak's icon and name to the left of your profile picture in Gmail:
Open the command palette by typing command+shift+p on a Mac or control+shift+p on Windows or Linux
type "debug" into the command palette to get your debug panel
Select "copy debug panel contents". This will copy your debug panel to your clipboard so you can paste it into your message.
