Streak is not loading in my Gmail, what do I do?
Oh no! Where'd Streak go? If Streak is missing in your Gmail, we have a few suggestions:
Basic Troubleshooting Tips
- Perform a "hard" refresh of the Gmail browser window
- Make sure you're on the latest version of your browser
- Clear your browser's cache and cookies
- Check for computer operating system updates
The Streak extension gets updated on a regular basis, so do the other extensions you have installed on your browser. Sometimes extensions don't play nice together which can potentially prevent Streak from loading in your Gmail. The best way to check for extension conflicts is to test Streak in an incognito window.
If you notice that Streak doesn't load on your work computer but loads in your Gmail on your home computer, it may be a result of the your network firewall (internet connection). You will want your network administrator to whitelist the following domains for access to Streak:
..... if you still have trouble loading the Streak extension in your Chrome or Safari browser after checking the above, please Contact Us and we'll be happy to help!