When an owner of your team first subscribes to a paid plan, they will automatically become the payer responsible for all future billing.
If the account's payer is going to leave the company or change job responsibilities, another user can take over the billing responsibility from the Teams page.
Transferring the payer role
Taking over this role requires that you already have an Owner or Payer Only role on your team. If you do not have either of these roles, an existing Owner on the team will need to adjust your permissions.
You will start a new subscription period (starting from the day you take control) when you take over payment. To do that, we ask for a card to be put down for that first payment and any future renewals.
- Click the Streak button to the right of the search bar
- Select the Teams icon
- Scroll to the Payment Method section and select Take over billing
- Enter the credit card information and confirm.
A prorated refund will be automatically issued to the previous payer, and we will notify them that their specific subscription has been cancelled.