If your email address changes in any way (for example: due to the email address being renamed or the domain changing) we'll need to update your email address and update our records to reflect the changes.
We will need a list of all your old email addresses and corresponding new email addresses. We will then share your pipelines and boxes with your new email address(es).
Please contact us if you are planning to or have already changed your email address.
Click the Streak icon in Gmail's top bar
Select the Help option at the bottom of the sidebar
Start a conversation with our Support team
If a user has left your team please see this article for more info.
Note: Your Google profile information, like first name, is added to Streak when you first authorize our extension. If you are NOT changing your email address, but ARE updating your name or other profile information:
Sign in to Gmail as the account whose name is wrong.
Check myaccount.google.com → Personal info and make sure the name there is correct. This is the step TJ was missing, so it has to stay.
Go to Linked apps, find Streak, and remove access.
Refresh Gmail. When Streak asks you to sign in, click Sign in with Google and allow all permissions.
Ask teammates to fully close and reopen Gmail.
