The Billing and Teams dashboard displays the current card and allows you to enter and save new card information.
The user responsible for billing on your Streak account can update the credit card info by following these steps:
Navigate to the Home page by selecting "Home" from the left navigation menu or the Streak icon at the top of your inbox and click the credit card icon in the top right corner to access the Billing and Teams page.
Scroll to the Payment Method section and select Change Payment Method
Enter your new credit card information on the payment method screen and confirm with Add
After updating, our payment processor will try your new card on its next cycle (typically 24-48 hours). If you'd like us to try the card sooner, just let us know and we'll be happy to process it for you.
Updating the billing address
The Billing and Teams dashboard displays the current card and allows Team Owners or the Payer view the credit card or billing information. Only the Payer is able to make changes to the credit card or billing information. To access the billing information, navigate to the Billing and Teams page.
Navigate to the Home page by selecting "Home" from the left navigation menu or the Streak icon at the top of your inbox and click the credit card icon in the top right corner to access the Billing and Teams page.
Under the Payment Method you'll see Update Billing Address.
Click Update Billing Address and a new window will appear where you can modify the address.
The Payer role is the only user that can make changes to the billing address, or make other changes to billing like updating the card.