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There's no tracking information but the recipient replied
There's no tracking information but the recipient replied

Streak missed a view?

Andrew Stewart avatar
Written by Andrew Stewart
Updated over a week ago

The user may have set their email account to block or never open images. Some mail clients also have built-in intelligence around email tracking and will prevent it from functioning as you'd expect.

If the tracking pixel image is never accessed, we will receive no information. Because of this, it is possible to read a tracked email without registering a view.

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