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Cancelling your plan
Cancelling your plan

We're sad to see you go. 😢

Andrew Stewart avatar
Written by Andrew Stewart
Updated over a week ago

When cancelling your Streak subscription, your account will continue on your current plan for the remaining billing cycle. Once the billing cycle ends, your account will immediately be downgraded to the free version of Streak and you will lose access to paid features. Your pipelines and boxes will not be deleted and you will still have access.

We understand that Streak isn't the perfect solution for everyone. If you return, we'll be happy to welcome you back with no additional reactivation or set-up necessary.

Before Cancelling

Before your Streak subscription ends, you may want to export your pipelines. You may also want to send yourself a copy of any receipts.

If you're unsure of when the end of your billing cycle is, please contact for assistance.

Cancelling your subscription

  1. Click the Streak icon in Gmail's top bar

  2. Select the Manage Billing and Teams option at the bottom of the sidebar

  3. Under Plan click the Cancel Paid Plan link

  4. You'll be asked two questions about why you're cancelling. We read all of the responses here and appreciate reading anything you'd like to share about your experience

  5. After confirming cancellation, your account will be immediately downgraded to our Free plan

What happens to my data after cancelling?

Please note that you can keep the Streak extension installed to access the free plan for unlimited access to: 

  • Private pipelines and shared pipelines of less than 500 boxes

  • Our email power tools: Email Tracking, Mail Merge, Send Later, Snippets, and Thread Splitting

Canceling your plan does not delete any data.

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