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Updating your credit card and billing information
Updating your credit card and billing information

Need to update payment details on file for your paid subscription?

Amy avatar
Written by Amy
Updated over a week ago

The Billing and Teams dashboard displays the current card and allows you to enter and save new card information.

The user responsible for billing on your Streak account can update the credit card info by following these steps:

  1. Click the Streak icon in Gmail's top bar

  2. Select the Manage Billing and Teams option

  3. Scroll to the Payment Method section and select Change Payment Method

  4. Enter your new credit card information on the payment method screen and confirm with Add

After updating, our payment processor will try your new card on its next cycle (typically 24-48 hours). If you'd like us to try the card sooner, just let us know and we'll be happy to process it for you.

Updating the billing address

The Billing and Teams dashboard displays the current card and allows Team Owners or the Payer view the credit card or billing information. Only the Payer is able to make changes to the credit card or billing information. To access the billing information, navigate to the Billing and Teams page.

  1. Click the Streak icon in Gmail's top bar

  2. Select the Manage Billing and Teams option at the bottom of the sidebar

  3. Under the Payment Method you'll see Update Billing Address.

  4. Click Update Billing Address and a new window will appear where you can modify the address.

The Payer role is the only user that can make changes to the billing address, or make other changes to billing like updating the card.

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