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Troubleshooting

Troubleshooting

Having trouble loading or using Streak? These articles will get you back up and running.

Andrew Stewart avatar Timothy Hudson avatar Weston avatar
15 articles in this collection
Written by Andrew Stewart, Timothy Hudson, and Weston

How do I update Streak?

Being asked by Streak to update or refresh?
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Written by Weston
Updated over a week ago

Report a bug

Found something that doesn't look right?
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Written by Timothy Hudson
Updated over a week ago

How do I close the sidebar?

Sidebar blocking your view? Need more space in your Gmail?
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Written by Timothy Hudson
Updated over a week ago
Browser troubleshooting

Recommended browser settings

Configuring your browser for maximum compatibility with Streak
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Written by Weston
Updated over a week ago

Clear your browser's cache

Having trouble? Clearing your browser's cache is likely the solution.
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Written by Weston
Updated over a week ago

Extension conflicts

Does Streak work with my other extensions? What is an extension conflict?
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Written by Weston
Updated over a week ago

Create an exception for Streak

Using AdBlock, Ghostery, or other privacy software alongside Streak?
Timothy Hudson avatar
Written by Timothy Hudson
Updated over a week ago

Enable third-party cookies

Having trouble staying logged-in?
Timothy Hudson avatar
Written by Timothy Hudson
Updated over a week ago
Pipeline troubleshooting

Email magic columns are broken, what's going wrong?

Date of Last Email Sent not tracking your messages?
Andrew Stewart avatar
Written by Andrew Stewart
Updated over a week ago

What does "Bad Response From Server" mean?

Trying to open a shared email and receiving an error?
Andrew Stewart avatar
Written by Andrew Stewart
Updated over a week ago

Can I use Date.now() in a formula?

Need to create a formula that uses today's date?
Timothy Hudson avatar
Written by Timothy Hudson
Updated over a week ago
Resources

Recommended Gmail settings

Looking for the optimal experience or having trouble with Gmail? Check here to make sure your settings align with what Streak expects.
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Written by Weston
Updated over a week ago

Phone number for support

Looking for a call?
Andrew Stewart avatar
Written by Andrew Stewart
Updated over a week ago
Uninstallation

How do I uninstall Streak?

We're sorry to see you go.
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Written by Weston
Updated over a week ago

How do I uninstall the Streak add-on?

Uninstall the Streak extension but still see it in your Gmail?
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Written by Weston
Updated over a week ago